Skip to main content

Wellness Engagement Report Overview

The Wellness Engagement Report provides a summary of user participation and activity during active wellness programs.

Kyle Barrow avatar
Written by Kyle Barrow
Updated this week

What the Engagement Report Displays

This report is designed to help professionals understand how consistently users are completing their sessions and whether support, encouragement, or outreach is needed.

Common metrics include:

7-Day Engagement Percentage

Shows the percentage of days a user has engaged with their program over the last seven days.

Example interpretation:

  • 85% or higher: consistently active

  • Below ~50%: may need support


30-Day Engagement Percentage

Reflects longer-term consistency.

This may be useful for:

  • Multi-week programs

  • Trend comparison

  • Identifying long-term adherence


Average Days Missed

Represents how often the user did not engage with their program.

High averages may indicate:

  • Scheduling challenges

  • Difficulty completing exercises

  • Loss of motivation

  • Elevated pain or restriction


Current Streak

Measures consecutive days of completion or activity.

Longer streaks typically correlate with:

  • Better adherence

  • Improved program response

  • Greater follow-through


Program Status Labels

Users may be categorized as:

  • Active – currently participating

  • Enrolled – program has been assigned and activated

  • Retest Pending – due for a reassessment

Status helps professionals prioritize appropriate next steps.


How Engagement Data Is Displayed

Each user appears in a row with their corresponding data, allowing quick review.
Professionals can scan the full group or identify an individual user for deeper exploration.

Typical data columns include:

✔ Program status
✔ Days left until retest
✔ Days missed
✔ Current streak
✔ 7- and 30-day engagement percentages
✔ Progress percentage

This format allows side-by-side comparison and trend recognition.


What Engagement Tells You About Progress

Engagement metrics are not a direct performance score but indicate how users are responding to their recommended program.

Professionals may interpret low engagement as:

  • Limited time accessibility

  • Difficulty performing exercises

  • Need for communication or support

  • Pain or discomfort limiting activity

Higher engagement often reflects:

  • Consistency

  • Program satisfaction

  • Clear progress toward goals


How Professionals Can Use Engagement Insights

Engagement reports help guide decision-making, including when to:

  • Send follow-up reminders

  • Provide encouragement

  • Modify exercise difficulty

  • Offer scheduling alternatives

  • Trigger early progress review

  • Schedule a retest

Professionals can also use this information to validate when a user is ready for progression.

Example:
If streak is strong, pain rating is low, and program days are nearly completed → reassessment may be appropriate.


When to Review Engagement Reports

Professionals often review this report:

  • Weekly

  • Before group check-ins

  • During program milestone evaluations

  • Prior to scheduling reassessments

  • When outcomes appear delayed

For organizations running a large program, ongoing review helps identify participation trends and opportunities for proactive outreach.


Summary

The Wellness Engagement Report provides:

  • A clear overview of user participation

  • Insight into whether a program is being executed consistently

  • Indicators for when support or modification may be useful

By monitoring these metrics, professionals can maintain accountability, encourage progress, and help ensure users follow through on their program.

Did this answer your question?