High-risk recommendations allows you to provide specific information, next steps or resources to users who are in the high-risk category. This article will show you how to add default recommendations to your organization which will provide your recommendations to all groups and users.

To get started, go to Settings and click the High-Risk Recommendations tab.

You will find two toggle buttons allowing you to choose between Healthcare recommendations and Behavioral Health recommendations.

Click 'Edit' to start adding your recommendations. You can switch between healthcare and behavioral health as needed.
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Symmio allows you to add any customized video of your choice to the platform. This offers a unique opportunity to personally connect with your audience and provide specific instructions, answer possible questions and create a relationship with them.

Select a video source (Youtube, Vimeo, Wistia) from the dropdown menu, then paste the video share code into the Video URL textbox.

Now that you have the video URL, you will need to add the Header Text.

This text appears below your custom video, serving as an engaging introduction. For healthcare recommendations, you might use a headline like "Connecting with a Healthcare Provider."

Simply click inside of the text box and start typing.

Let's move onto the main body.

The main body allows you to add more text and customization to the recommendations. We recommend adding a description of what you want the user to do, information about pain, or pretty much anything you would like to say.

Inside of the text box, you can customize the formatting of the text just like you would with a word document.

Just like any button on a website, you can customize the button text and the URL destination you want to point users to when they click the button. This can be as simple as Scheduling an appointment, viewing resources or sending an email. The goal of this is to direct users to a specific location of your choice.

After entering and reviewing your information, click 'Save Changes' to apply your recommendations.

Once you have saved your changes, you can preview the recommendations from the High-Risk Recommendations page. If you wish to view the recommendations on your mobile device or web app follow these steps:

Go to Settings > My Recommendations to preview how your recommendations appear on mobile devices.

Navigate to Recommendations to view how they are displayed on the web app

Implementing default high-risk recommendations on Symmio is a straightforward process that significantly enhances the support you offer to users. By carefully crafting and integrating these recommendations, you can ensure that high-risk individuals receive the guidance they need to manage their health effectively.