When you have someone who falls into the "High Risk" category, it is imperative that you understand what this means.
Be sure you have your High Risk Recommendations set-up. Click HERE to see all the tips on how to do that. With your High Risk recommendations set up, these individuals will receive a notice to reach out to a professional based on their assessment results. (This professional will be the individuals you have listed in your High-Risk recommendations.)
High-Risk: The Red Alert Zone
High-Risk individuals are essentially at a crossroads needing urgent care. They're grappling with complex and severe health and/or mental well-being challenges that can't wait. This group is navigating through a storm of issues, often tied to pain or behavioral health, that calls for immediate intervention.
How does someone end up in the High-Risk category?
There are two main triggers:
Pain Alerts: If someone reports pain during their movement assessment or flags it in their Injury History, it's a red flag.
Behavioral Health Scores: Falling below the norm in the Behavioral Health Assessment signals a cry for help.
What do you need to do with High Risk Users?
First - FOLLOW UP! Let the person know that you see they are in the High Risk category and they need to see a professional. If you are not the qualified professional they should see, but sure to point them in the direction they should go.
Next - Follow up with them again in a few days to show them you care and to confirm they are getting the help they need.
Communication is extremely important in these situations - getting your client the help they need is priority number one.